After-Sales

Our guiding principle “QUALTIY FOR LIFE” stands for the unique product and service quality of AL-KO and includes all phases of the product life cycle. That’s why we continue to support our customers with advice and assistance after procurement, supplying them with premium-quality spare parts or offering them individual services.

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Service

After-sales

THROUGHOUT THE ENTIRE PRODUCT LIFE CYCLE

Premium quality spare parts

The AL-KO service team will provide you with premium quality spare parts over the entire service life of your device. If you have any questions about delivery, installation or matters relating to spare parts, please contact our experts directly.

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After-Sales Packages at a glance

Maintenance

Carried out in accordance with service description VMDA 24186 Part 1 Ventilation and air handling, Part 3 Refrigeration and Part 4 I&C technology
Leakage test according to EU-VO 517/2014
Scheduled replacement of wear parts
Warranty for product and maintenance from a single source

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Inspection

Details

Repair

Repair by the AL-KO service team
Efficient troubleshooting
Replacement of defective components
Checking and readjustment of the MSR
Recommissioning
Warranty for product and repair from a single source

Details

Retrofit

Energy assessment of the air handling system based on the inspection
Consulting with regard to the energetic refurbishment possibilities
Retrofitting of additional components
Supply and installation of new housing to extend the existing air handling system