Customer Service

Customer Service

AL-KO Air Technology offers appropriate services for each stage of your AL-KO ventilation and air conditioning unit’s life cycle, including the after-sales phase. We offer suitable service packages that cover everything from installation supervisor to the commissioning of your equipment.

Customer Service

Customer Service Packages at a glance

Installation supervisor
Installation supervisor
  • Lead installer for the mechanical assembly and set-up of your unit
  • Cost-savings through the integration of your employees
  • Training of your employees by the AL-KO installation supervisor
Details
Installation
Installation
  • Installation by AL-KO engineers
  • Mechanical set-up and assembly
  • Warranty for product and installation from one source
Details
Refrigerant piping
Refrigerant piping
  • Refrigerant piping for split housings
  • Piping by the manufacturer
  • Piping at the respective installation site of the AHUs on the construction site
  • Single housings and undivided AHUs are pre-piped at the factory
Details
Cooling commissioning
Cooling commissioning
  • Commissioning by the AL-KO refrigeration engineer
  • Logged implementation
  • Warranty for product and commissioning from one source
  • Comprehensive instruction of the people responsible for your system
Details
I&C commissioning
I&C commissioning
  • Commissioning by AL-KO control engineers
  • Logged implementation
  • Warranty for product and commissioning from one source
  • Comprehensive instruction of the people responsible for your system
Details
Housing wiring
Housing wiring
  • Wiring within the housing of the pre-wired AHUs
  • Carrying out the wiring on the AHU at the respective installation location of the AHU
  • Connection of the cables to the internal control cabinet
Details
Additional piping
Additional piping
  • Additional piping between unconnected AHUs and refrigeration functional elements
  • Piping by the manufacturer
  • Piping at the respective installation site of the AHU
Details
HYDRO-OPT® commissioning
HYDRO-OPT® commissioning
  • Commissioning by AL-KO control engineers
  • Logged implementation
  • Warranty for product and commissioning from one source
  • Comprehensive instruction of the people responsible for your system
Details
Personal & individual consulting
AL-KO CUSTSOMER SERVICE PACKAGES

Personal & individual consulting

Interested in our services and would like personal advice? Then please contact us!

 

Contact